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General terms and conditions 24sales

24sales B.V. is registered with the Chamber of Commerce under number 88760014 and is located at Westblaak 90 in Rotterdam.

Article 1 – Definitions

  1. In these general terms and conditions, the following terms are used in the following sense, unless explicitly indicated otherwise.
  2. Offer: any offer or quotation to the Client for the provision of Services by 24sales B.V.
  3. Content creation: the process of creating ideas, designs of both written and visual content in the broadest sense of the word, in any format.
  4. Services: the Services offered by 24sales B.V. are various sales and marketing services, content creation as well as consulting and related services.
  5. Service Provider: 24sales B.V. offering Services to the Client hereinafter: 24sales.
  6. Client: the natural or legal person acting in the exercise of a profession or business who has engaged 24sales, has granted projects to 24sales for Services performed by 24sales, or to whom 24sales has made a proposal pursuant to an Agreement.
  7. Agreement: any Agreement and other obligations between the Client and 24sales, as well as proposals by 24sales for Services provided by 24sales to the Client, which are accepted by the Client and have been accepted and performed by 24sales with which these general terms and conditions form an indissoluble whole.

Article 2 – Applicability

  1. These general terms and conditions shall apply to any Offer made by 24sales, any Agreement between 24sales and the Client and to any Service provided by 24sales.
  2. Prior to the conclusion of an Agreement (at a distance), the Client shall be provided with these general terms and conditions. If this is not reasonably possible, 24sales shall indicate to the Client in which way the Client can inspect the General Terms and Conditions.
  3. Deviation from these General Terms and Conditions is not possible. In exceptional situations, the General Terms and Conditions may be deviated from if explicitly agreed upon in writing with 24sales. The terms and conditions of the Client shall explicitly not apply.
  4. These general terms and conditions shall also apply to additional, amended and follow-up assignments from the Client.
  5. Client’s general terms and conditions are excluded.
  6. If one or more provisions of these general terms and conditions are partially or wholly void or annulled, the remaining provisions of these general terms and conditions shall remain in force, and the void/annulled provision(s) shall be replaced by a provision with the same purport as the original provision.
  7. Uncertainties about the content, explanation or situations not regulated in these general terms and conditions shall be assessed and explained in the spirit of these general terms and conditions. The agreements in the Agreement are leading, and take precedence over these general terms and conditions.
  8. The applicability of articles 7:404 and 7:407 paragraph 2 of the Dutch Civil Code is explicitly excluded.
  9. The rights and obligations pursuant to the Agreement between the Parties cannot be transferred by the Client to a third party unless 24sales explicitly grants its prior consent to the Client. 24sales is free to attach further conditions to this.
  10. Where reference is made in these General Terms and Conditions to she/he/him, this is also to be construed as a reference to he/she/it, if and insofar as applicable.

Article 3 – The Offer

  1. All Offers made by 24sales are without obligation, unless expressly stated otherwise in writing. If the Offer is valid under limited or specific conditions, this will be explicitly mentioned in the Offer.
  2. 24sales shall only be bound by an Offer if the acceptance thereof is confirmed by the Client in writing within 14 days. Nevertheless, 24sales has the right to refuse an Agreement with a potential Client for a reason justified to 24sales.
  3. The Offer contains a description of the Services offered. The description is detailed enough to enable the Client to make a proper assessment of the Offer. Obvious mistakes or errors in the Offer cannot bind 24sales. Any images and data in the Offer are only indicative and cannot be a ground for any compensation or dissolution of the Agreement. All Offers are further made on data provided by the Client. Offers expire if the Client’s data are incorrect or incomplete.
  4. Offers or quotations do not automatically apply to follow-up orders.
  5. Terms of delivery and deadlines in 24sales’ offers are indicative and, if exceeded, shall not entitle the Customer to dissolution or damages, unless explicitly agreed otherwise.
  6. A composite quotation shall not oblige 24sales to deliver part of the goods included in the offer or quotation at a corresponding part of the quoted price.

Article 4 – Conclusion of the Agreement

  1. The Agreement is concluded at the moment that the Customer has accepted an Offer and/or Agreement of 24sales by returning a signed copy digitally to 24sales, or by giving an explicit and unambiguous agreement to the Offer by e-mail or by a legally valid digital signature.
  2. 24sales has the right to revoke the (signed) Agreement within 7 working days after receipt of the acceptance.
  3. 24sales shall not be bound by an Offer if the Client could reasonably have expected or should have understood that the Offer contains an obvious mistake or clerical error. The Client cannot derive any rights from this mistake or clerical error.
  4. Any Agreement entered into with 24sales or any project awarded to 24sales by the Client shall be vested in the Company and not in any individual person associated with 24sales.
  5. If the Client cancels an already confirmed Agreement, the costs actually incurred up to that point (including time spent) shall be charged to the Client.
  6. The Client’s right of withdrawal is excluded, unless otherwise agreed.
  7. If the Agreement is entered into by several Clients, each Client shall be jointly and severally liable for the fulfilment of all obligations ensuing from the Agreement.

Article 5 – Duration of the Agreement

  1. The Agreement between the Client and 24sales has a standard initial term of 6 months, unless otherwise agreed in writing between both parties.
  2. After the initial period of 6 months, the Agreement is automatically tacitly renewed to an indefinite term. From this point, both the Client and 24sales have the right to terminate the Agreement with a notice period of 1 calendar month. For example, if notice of termination is received on 15 June, the Agreement will be terminated on 1 August.
  3. Both the Client and 24sales have the right to terminate the Agreement as a result of an attributable default in the fulfilment of the Agreement by the other party. This may take place after the defaulting party has been notified in writing of the default and given a reasonable period to fulfil its obligations. Such default includes the payment and cooperation obligations of the Client.
  4. The dissolution of the Agreement shall not affect the Customer’s payment obligations if, at the time of dissolution, 24sales has already performed work or delivered performances.
  5. In the event of premature termination of the Agreement, the Principal shall be obliged to reimburse 24sales for the actual costs incurred up to that moment, based on the applicable (hourly) rate. 24sales’ timesheets shall serve as a guideline in this respect.
  6. Both the Client and 24sales may terminate the Agreement in full or in part in writing with immediate effect without further notice of default if one of the parties is in suspension of payment, has filed for bankruptcy, or if the company concerned ends by liquidation or otherwise than by merger or reconstruction of the company. In such a situation, 24sales shall never be obliged to refund payments already received and/or damages.
  7. All post-contractual obligations arising from these terms and conditions and the Agreement, which by their nature are intended to continue after the dissolution of the Agreement, shall remain in force after dissolution. This includes in any case provisions relating to confidentiality, intellectual property rights, liability, dispute resolution and choice of law.

Article 6 – Execution of the Agreement

  1. 24sales shall endeavour to execute the Agreement with the utmost care as may be expected from a good contractor. All Services shall be performed on the basis of an obligation to perform to the best of one’s abilities, unless a result is explicitly agreed upon in writing and described in detail.
  2. When performing the Services, 24sales shall not be obliged or obliged to follow the instructions of the Client if this changes the content or scope of the agreed Services. If the instructions result in additional work for 24sales, the Client shall be obliged to compensate the additional or additional costs accordingly.
  3. 24sales shall be entitled to engage third parties for the performance of the Services at its own discretion.
  4. Should 24sales, pursuant to a request or order of a governmental authority and/or a legal obligation, perform work in relation to Client’s data, the costs related thereto shall be borne solely by the Client.
  5. Both Client and 24sales may make changes to the scope and/or content of the Services purchased. Any additional costs related thereto shall be borne by the Client. Client will be informed as soon as possible. If the Client does not agree, the Parties must consult with each other. The Customer can only terminate the Agreement in writing against the date the change comes into effect, if the changes are not related to changes in relevant legislation or regulations or if 24sales will bear the costs of the change.
  6. 24sales shall be entitled, but never obliged, to examine the correctness, completeness or coherence of the source materials, requirements or specifications made available to it and, upon discovery of any imperfections, to suspend the agreed work until such time as the Client has removed the imperfections in question.

Article 7 – Client’s obligations

  1. Principal is obliged to provide all information requested by 24sales as well as relevant attachments and related information and data in due time and/or before commencement of the work and in the desired form for the proper and efficient performance of the Agreement. Failing this, 24sales may not be able to realize full execution and/or delivery of the relevant documents. The consequences of such a situation shall at all times be at the expense and risk of the Client.
  2. 24sales shall not be obliged to check the accuracy and/or completeness of the information provided to it or to update the Client regarding the information if it has changed over time, nor shall 24sales be responsible for the accuracy and completeness of the information compiled by 24sales for third parties and/or provided to third parties in the context of the Agreement.
  3. 24sales may, if necessary for the performance of the Agreement, request additional information. Failing this, 24sales shall be entitled to suspend its work until the information has been received, without being obliged to pay any compensation for damages on any account whatsoever to the Client. In case of changed circumstances, the Client must notify 24sales thereof immediately or at the latest 5 working days after the change has become known.

Article 8 – Delivery

  1. If the commencement, progress or (completion) delivery of the Services is delayed due to, for example, the failure of the Client to provide all requested information or to do so in a timely fashion, insufficient cooperation, the fact that the advance payment was not received in a timely fashion by 24sales or other circumstances for which the Client is responsible, 24sales shall be entitled to a reasonable extension of the (completion) delivery period. Under no circumstances shall the given deadlines be final deadlines, nor can 24sales be held liable for exceeding the agreed deadline.
  2. All damages and additional costs resulting from delay due to a cause mentioned in paragraph 1 shall be at the expense and risk of the Client and shall be charged to the Client by 24sales.
  3. If Client’s approval is required, 24sales shall be entitled to suspend the performance of the Agreement until such time as Client has given its approval.
  4. 24sales shall make every effort to realize the Services within the agreed term, insofar as this can reasonably be required of it. In case of urgency, the Client shall be obliged to compensate 24sales for the additional costs involved.
  5. 24sales shall make every effort to provide the Services as much as possible in conformity with the Offer.
  6. After delivery, the responsibility for correct compliance with the relevant third party licenses when using the developed lies with Client. 24sales shall adequately inform Client of the applicable licensing conditions.

Article 9 – Transfer of Risk

The risk of theft and loss, embezzlement or damage of data, documents, software, data files and/or items used, created or delivered within the framework of the execution of the Agreement, shall pass to the Customer at the moment they are actually placed at the Customer’s disposal, or at the moment they are put to use for the first time. If and insofar as any damage is thereby caused to the Customer, 24sales shall be obliged to resupply at cost price. Reinstallation and/or implementation shall take place at the agreed rate unless otherwise agreed.

Article 10 – Warranties

  1. 24sales shall perform the Services in accordance with the applicable industry standards. If any warranty is given, it shall be limited to what has been explicitly agreed upon in writing. During the warranty period, 24sales shall guarantee the sound and usual quality of the delivered Services.
  2. Customer may only invoke the guarantee given by 24sales if Customer has fully complied with its payment obligations.
  3. If the Customer rightfully invokes the warranty, 24sales shall be obliged to perform repair or replacement free of charge. If, in addition, there is any additional damage, the applicable liability provisions of these General Terms and Conditions shall apply.
  4. Any advice provided by 24sales, based on incomplete and/or incorrect information provided by the Customer, shall never constitute grounds for liability on the part of 24sales.
  5. The content of the advice provided by 24sales is non-binding and of an advisory nature only. Client shall decide, at its own responsibility, whether to follow the proposals and advice provided by 24sales. All consequences resulting from following the advice shall be at the expense and risk of Client. At all times, Client shall be free to make its own choices that deviate from the advice (provided) by 24sales. 24sales shall not be bound to any form of refund if this is the case.
  6. Repair also includes providing temporary solutions. The warranty never covers the recovery of mutilated or lost data. 24sales shall not be obliged to restore such data. If agreed, 24sales may render reasonable assistance, but shall never be responsible nor obliged to restore any mutilated and/or lost data. The Client must at all times take measures to prevent and limit any malfunctions, defects, mutilation and/or loss of data, whether or not based on information provided by 24sales.

Article 11 – Lead generation

  1. 24sales shall search for leads in accordance with the Client’s vision to the best of its ability. 24sales shall have full discretion in a relevant search, taking into account the vision and/or criteria of Client.
  2. If 24sales delivers leads and/or prospects on behalf of the Client, 24sales shall in no way be responsible or liable for the quality of the delivered leads, or whether or not these leads become clients of the Client.
  3. Under no circumstances shall 24sales be responsible for incomplete or incorrect delivery of call lists or other necessary information for the approach, as a result of which 24sales does not perform its Services as expected by the Client.
  4. The Client must comply with all delivery specifications set by 24sales, failing which 24sales cannot commence (timely) performance of its Services.
  5. Communication between the Client and the lead shall be exclusively via the Client.

Article 12 – Additional work and changes

  1. If during the execution of the Agreement it appears that the Agreement needs to be amended, or at the request of the Client further work is necessary to achieve the desired result of the Client, the Client is obliged to pay for this additional work according to the agreed rate. 24sales is not obliged to comply with such request, and may require Client to conclude a separate Agreement for that purpose.
  2. 24sales may make changes (or have changes made) to the scope and/or content of the Service. The additional costs related thereto shall be borne by the Customer. Customer will be informed as soon as possible. If the Customer does not agree with this, the Parties must consult with each other. The Customer can only terminate the Agreement in writing against the date the change comes into effect, if the changes are not related to changes in relevant legislation or regulations or if 24sales bears the costs of the change.

Article 13 – Prices and payment

  1. All prices are in principle exclusive of sales tax (VAT), unless indicated otherwise.
  2. 24sales shall perform its Services in accordance with the agreed rates.
  3. Travel time on behalf of the Client and travel-related costs will not be charged to the Client, unless expressly agreed otherwise.
  4. Client is obliged to fully reimburse the costs of third parties deployed by 24sales after approval of Client, unless explicitly agreed otherwise.
  5. The parties may agree that Client shall pay an advance. If an advance payment has been agreed, Client shall pay the advance payment in full before commencement of the performance of the Services.
  6. The Client cannot derive any rights or expectations from an estimate issued in advance, unless the Parties have expressly agreed otherwise.
  7. 24sales shall be entitled to increase the applicable prices and rates annually in accordance with the applicable inflation rates. Other price changes during the Agreement shall only be possible if and insofar as they are explicitly stipulated in the Agreement.
  8. The Customer must pay the invoice in one lump sum, without set-off or suspension, within the specified payment term as stated on the invoice, to the account number and details of 24sales made known to it.
  9. In case of liquidation, insolvency, bankruptcy, involuntary liquidation or request for payment against Client, payment and all other obligations of Client under the Agreement shall become immediately due and payable.

Article 14 – Collection policy

  1. All payment terms set by 24sales are strict deadlines. If the Client fails to meet its payment obligation, and has not fulfilled its obligation within the payment term set for it, the Client shall be in default by operation of law.
  2. From the date that the Principal is in default, 24sales shall, without further notice, claim the statutory (commercial) interest from the first day of default until full payment, and compensation of the extrajudicial costs in accordance with article 6:96 of the Dutch Civil Code, to be calculated in accordance with the graduated scale of compensation for extrajudicial collection costs as set out in the Decree on extrajudicial collection costs of 1 July 2012.
  3. If 24sales has incurred more or higher costs which are reasonably necessary, such costs shall be eligible for reimbursement. Judicial and execution costs incurred shall also be borne by the Principal.

Article 15 – Privacy, data processing and security

  1. Client is solely responsible for the processing of data processed using the Services of 24sales. Client also guarantees that the content of the data is not unlawful and does not infringe any third party rights. In this context, Client shall indemnify 24sales against any (legal) claim related to such data or the performance of the Agreement.
  2. Parties shall act in accordance with the General Data Protection Regulation and comply with the obligations arising therefrom as well as other applicable laws and regulations. The parties shall conclude a processing agreement for this purpose.
  3. The Client has obligations towards third parties under the General Data Protection Regulation. These include, but are not limited to, the obligation to provide information, to allow inspection, to correct and to delete personal data of data subjects. The Customer itself is solely and fully responsible for the proper fulfilment of these obligations. In respect of such personal data, 24sales is a “Processor” within the meaning of the AVG. 24sales will provide support as much as technically possible.

Article 16 – Suspension

  1. 24sales shall be entitled to retain any data, data files, software and more received or realized by it if the Client has not yet (fully) fulfilled its payment obligations, even if it had been paid, would be obliged to do so.
  2. 24sales shall be authorized to suspend the fulfilment of its obligations as soon as the Customer is in default with the fulfilment of any obligation resulting from the Agreement, including late payment of its invoices. The suspension shall be immediately confirmed to the Customer in writing. In such event, 24sales shall not be liable for any damage, in whatever form, resulting from the suspension of its activities.

Article 17 – Force majeure

  1. 24sales shall not be liable if it cannot fulfil its obligations under the Agreement as a result of force majeure.
  2. Force majeure on the part of 24sales shall in any event include, but not be limited to: (i) force majeure of 24sales’ suppliers, (ii) failure to properly fulfil obligations of suppliers prescribed or recommended by Customer to 24sales, (iii) defectiveness of goods, equipment, software or materials of third parties, (iv) governmental measures, (v) electricity failure, (vi) failure of internet, data network and telecommunication facilities (e.g. due to: cybercrime, hacking and DDoS attacks), (vii) natural disasters, (viii) war and terrorist attacks, (ix) general transport problems and (x) other situations which, in the opinion of 24sales, are outside its sphere of influence that temporarily or permanently prevent the fulfilment of its obligations.
  3. If a force majeure situation lasts longer than two months, the Agreement may be dissolved by either Party in writing. In such a case, if under the Agreement some performance has already been carried out, it shall be settled proportionately without any indebtedness of each Party towards the other.
  4. If 24sales has already partially fulfilled its obligations when the force majeure occurs, or can only partially fulfil its obligations, it shall be entitled to separately invoice the part already delivered or the deliverable part, as the case may be, and the Customer shall be obliged to pay this invoice. However, this does not apply if the part already delivered and/or deliverable part has no independent value.

Article 18 – Limitation of liability

  1. In the event of an attributable shortcoming on the part of 24sales, 24sales shall only be obliged to pay any damages if the Customer has given 24sales notice of default within 14 days after discovery of the shortcoming, and 24sales has subsequently failed to remedy such shortcoming within the reasonable term mentioned in the notice of default. The notice of default must be submitted in writing, and contain such an accurate description of the shortcoming or defect as to enable 24sales to respond adequately.
  2. If the performance of the Services by 24sales leads to liability of 24sales, such liability shall be limited to the costs charged in connection with the Services (but at most over a period of 6 months prior to the notice of default) in respect of direct damages. Direct damage is understood to mean: reasonable costs incurred to limit or prevent direct damage, the determination of the cause of damage, the direct damage, the liability and the manner of repair as well as the costs of emergency provisions.
  3. 24sales shall not be liable for any consequential damage, indirect damage, trading loss, loss of profits and/or losses suffered, missed savings, damage due to business stagnation and damage resulting from the use of Services provided by 24sales, damage due to loss of data, damage due to exceeding delivery deadlines, damage caused by delay and interest damage.
  4. 24sales does not guarantee the correct and complete transmission of the content of and email sent by/on behalf of 24sales, nor the timely receipt thereof.
  5. The Client guarantees the correctness and completeness of the information and wishes provided by it in relation to the Agreement.
  6. Client shall indemnify 24sales for all third party claims resulting from a defect as a consequence of a service provided by Client to a third party and partly consisting of Services provided by 24sales, unless Client can prove that the damage was caused solely by 24sales’ Services.
  7. Any work and/or advice delivered by 24sales, based on incomplete and/or incorrect information provided by the Client, shall never constitute grounds for liability of 24sales.
  8. The content of the advice provided by 24sales is non-binding and of an advisory nature only. Client shall decide, at its own responsibility, whether to follow the proposals and advice provided by 24sales. All consequences resulting from following the advice shall be at the expense and risk of Client. At all times, Client shall be free to make its own choices that deviate from the advice (provided) by 24sales. 24sales shall not be bound to any form of refund if this is the case.
  9. If a third party is engaged by or on behalf of the Client, 24sales shall never be liable for the actions and advice of the third party engaged by the Client, nor for the processing of results (of advice provided) of the third party engaged by the Client in 24sales’ own advice.
  10. 24sales shall not be responsible for errors and/or irregularities in social media accounts of the Client and shall not be liable for failures or unavailability of social media accounts for any reason whatsoever. This also includes a limitation in availability or functionality due to an unforeseen failure or force majeure or inaccessibility.
  11. Furthermore, 24sales shall not be liable for any damages resulting from, or in connection with, changes made to Customer’s social media accounts by Customer or third parties.
  12. 24sales shall not be liable for any imperfections occurring after performing updates and/or upgrades to social media channels.
  13. If and insofar as Client provides login details of his social media accounts or other login details, this will at all times take place at the expense and risk of Client.
  14. If the Client makes changes or adjustments to social media accounts or instructs a third party to do so, all consequences thereof shall be at the expense and risk of the Client. All consequences due to changes not explicitly approved in advance by 24sales or to which 24sales has not explicitly agreed and all damaging consequences thereof shall not constitute grounds for liability on the part of 24sales.
  15. The Client shall at all times be responsible for the storage of data, content and information, as well as for the availability of the required security programmes for its ICT environment.
  16. All claims of Client due to shortcomings on the part of 24sales shall lapse if not reported to 24sales in writing and motivated. Any claim for damages vis-à-vis 24sales must always be reported in writing, but at the latest within one year after Client was aware or could reasonably have been aware of the facts on which his claims are based. The liability of 24sales shall in any event end one year after termination of the Agreement between the Parties.

Article 19 – Confidentiality

24sales and the Client undertake to keep confidential all (confidential) information obtained in the context of an Agreement. Confidentiality arises from the Agreement or which can reasonably be expected to be confidential information. The parties will observe strict confidentiality with regard to all information they obtain about each other and from each other. All information and data carriers of the other Party shall not be made available to third parties and must remain strictly confidential, unless the other Party has given prior express written consent to do so.

Client is obliged to keep all materials provided by 24sales confidential, not to disclose them to third parties or give them for use, unless expressly authorized by 24sales.

In the event that 24sales, pursuant to a statutory provision or a judicial decision, is obliged to (co-) disclose confidential information to a third party designated by the law or by a competent court, and 24sales cannot invoke a right to privilege, 24sales shall not be obliged to pay any damages and the Client shall not be entitled to dissolve the Agreement.

The obligation of confidentiality shall also impose on 24sales and the Client any third parties to be engaged by them.

Article 20 – Indemnification and accuracy of information

  1. The Client itself shall be responsible for the accuracy, reliability and completeness of all data, information, documents and/or records it provides to 24sales in the context of the Agreement. Even if this data originates from third parties, the Client shall be responsible for it.
  2. The Client shall indemnify 24sales from any liability pursuant to the failure to fulfil, or to fulfil in a timely manner, the obligations set forth in the previous paragraph.
  3. Client shall indemnify 24sales against any third party claims regarding intellectual property rights on the data and information provided by Client, which may be used in the performance of the Agreement, as well as regarding the content of the advice and reports prepared by 24sales.
  4. If Client provides electronic files, website or information carriers to 24sales, Client shall guarantee that they are free of viruses and defects.

 

Article 21 – Prohibition to take over Personnel

Without prior written consent of 24sales and reasonable monetary compensation to that effect, Client is prohibited from employing or otherwise engaging the employees of 24sales from the moment 24sales has deployed the employees for the benefit of Client for the performance of an Agreement, during and up to a maximum of one year after the end of the Agreement or the relevant Agreement. Upon violation thereof, Client shall owe an immediately payable fine of € 25,000 with a penalty of € 500 for each day the violation continues.

Article 22 – Consequences of bankruptcy

  1. In case of bankruptcy or suspension of payment of Principal, attachment of any nature whatsoever on the part of Principal, granting of a request by Principal to the court to declare the debt rescheduling scheme applicable pursuant to article 284 of the Dutch Civil Code, or when by virtue of any statutory provision a receiver is appointed for him, Principal is obliged to immediately notify 24sales in writing or electronically, and also to immediately allow the receiver, attachment bailiff or receiver to inspect the relevant agreement.
  2. All damages incurred by 24sales due to non-compliance shall be borne by the Client.
  3. Client shall be obliged to return the source code and/or other items subject to the intellectual property rights of Contractor in a situation as mentioned above to Contractor as soon as possible, but within 7 days.

Article 23 – Complaints

  1. If Principal is not satisfied with the Services of 24sales or otherwise has complaints about the performance of the Agreement, Principal is obliged to report these complaints as soon as possible, but no later than within 14 days after the relevant occasion that led to the complaint. Complaints can be reported verbally or in writing via hello@24sales.com with the subject line “Complaint”.
  2. The complaint must be sufficiently substantiated and/or explained by the Customer for 24sales to be able to handle the complaint.
  3. 24sales will respond to the content of the complaint as soon as possible, but no later than 14 days after receipt of the complaint.
  4. Parties will try to reach a solution together.

Article 24 – Applicable law

  1. The legal relationship between 24sales and the Customer shall be governed by Dutch law.
  2. 24sales may unilaterally amend these General Terms and Conditions. The most current version can be found on the website.
  3. All disputes arising from or as a result of the Agreement between 24sales and Client shall be settled by the competent court of the District Court of Rotterdam, unless provisions of mandatory law designate another competent court.

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